September 28, 2016


Dear Future Employer,

I was excited to see an opening in your department and I hope to be invited for an interview.

My background includes, working with many different type of people and focusing on customer service. Recently I worked as a Temp in a College Textbook Store, where my responsibilities included, handling/finding customer schedules, providing excellent customer service, paying close attention to detail, organizing textbooks and filing information into a database.

Previously, I worked with special needs adults, which required full-time home care. In this position, I demonstrated the ability to resolve a variety of issues and complaints, while having to meet those special needs as well. I also worked this past summer with youth, ages 14-18 as a counselor for the Especially for Youth (EFY) program, where I learned to work well with others and have the ability to be flexible to meet the needs of not only the youth I interacted with but my fellow counselors as well.

In addition to these experiences, I gained considerable customer service skills during my part-time employment as a cashier and cake decorator at a Cake Shop, and worked for the same Cake Shop for over 4 years. I was responsible in decorating the cakes and learned a lot about creativity.

I also bring to the table strong computer proficiencies in MS Word, MS PowerPoint, WordPress, the ability to learn and adapt to situations quickly, as well as working well with others and two years of college (Communications major). Please see the accompanying resume for details of my experience and education.

My plans for graduation include receiving an associates in winter of 2016 but continuing to work for a Bachelors Degree in Communications with an emphasis in Public Relations, graduating in Fall 2017.

I am confident that I can offer you the customer service, communication, creative problem solving skills and flexibility that you are seeking! Feel free to call me at 7202179473 (cell) to arrange an interview. Thank you for your time — I look forward to learning more about this opportunity!



Kiersten Thompson